Mac dvd drive replacement4/6/2023 Part 1: Apple Internal SuperDrive Doesn't Work 1. Check out if there is any damage to the cable. Make sure that the external SuperDrive is connected firmly to a Mac. Some USB port on your Mac may not provide enough power and that result in SuperDrive not working issues. Try another USB port if you're using an external Superdrive.Try to insert and eject a disc several times to correct the issue of noisy or vibrating drive.If you use the Apple Superdrive with a Windows PC and get the Superdrive not working errors, restart the computer with the Superdrive plugged in.Don't put the Superdrive underneath or on the top of anything, such as your Mac.Connecting it to a USB hub can result in Mac Superdrive not recognized or showing up errors. The Apple USB SuperDrive and MacBook Air SuperDrive are designed exclusively for use with Macs and can directly connect to Mac's USB port. Don't use a USB hub to connect a USB Superdrive to the Mac.Check the disc whether it has a label or other material stuck to the disc and insert or eject a single disc several times when SuperDrive eject disc slowly. Make sure DVD is not scratched or dirt when SuperDrive accepts discs but they don't mount or are automatically ejected.Be sure your disc is flat, make sure the drive is not interfered by disc labels and reset the SMC when your SuperDrive doesn't accept discs.The SuperDrive only works with standard 120 mm round discs. The non-standard sized or shaped disc will damage the external SuperDrive Mac and Apple USB SuperDrive. Confirm your discs will work with your computer.Note that he Apple USB SuperDrive and MacBook Air SuperDrive are designed especially for use with Mac computers that do not have a built-in optical drive. Ensure your Apple USB SuperDrive is lying flat on a surface with the silver top facing upward and don't put Apple external CD drive underneath anything heavy.
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